Terms and Conditions

PAYMENT METHODS/INVOICING

We currently accept the following payment methods: Credit card and PayPal. 

  

SHIPPING/HANDLING

Our standard contracted shipping carrier is UPS for wholesale orders. We use UPS Ground shipping, unless the buyer specifies/requests another method of shipping (additional charges may apply). Other carriers, such as USPS or Fedex can be used upon request. The wholesaler is responsible for all shipping charges. 

 

NOTICE OF DEFECTS/DAMAGES

The Buyer must make any claims of defects, including but not limited to those related to shortages, quality, or specification, within the first 7 days after the receipt of merchandise. The Seller cannot be responsible for shortages when shipments are directed to a third party. It is the responsibility of Buyer to inspect upon receipt all merchandise delivered matches its order. Damaged Products: In the event of damaged products, the Buyer must take pictures of the product and e-mail it to us. An return authorization will be issued as soon as possible and then the Buyer must send the products back to Paper Jazz®. As soon as the product is received, credit will be issued. All credit will be applied to future orders.

 

RETURNS

It is the responsibility of Buyer to inspect merchandise upon receipt, and check all merchandise received matches order. A written authorization from the seller must be obtained by the Buyer for any returned merchandise. All returns must be made within 7 days of receipt of goods. Returns will only be granted in the event of damaged or defective goods. All credit will be applied to future orders.

 

WEB COMMERCE

No products or goods purchased from or produced by Paper Jazz® shall be resold by or through any on-line auction or online store (such as Ebay, Amazon or other similar sites) without the express written permission of Paper Jazz®. No products or goods purchased from or produced by Paper Jazz® may be sold via the wholesaler’s private website unless special permission is granted by Paper Jazz®. In the event permission is granted, the wholesaler must use images and descriptions created and supplied by Paper Jazz®.

 

PRODUCT IMAGES

Paper Jazz® will make available images required for your print and online use. Should you require any additional images, please contact us. Any images you provide yourself must be approved prior to use.

  

ACCEPTANCE OF GOODS WITH KNOWN DEFECTS

Buyer must notify Seller in writing of all claims for damages resulting from late delivery or any other defect that is known to Buyer at the time Buyer accepts the merchandise. Buyer hereby waives any claim for damages resulting from any defect Buyer is aware of, including late delivery, at the time Buyer accepts the merchandise.